Stellar customer service is the difference between keeping clients over the long haul and losing them at the first bump in the road. Use these strategies to keep your customers happy, encourage referrals, and build a business on solid relationships.
Read MoreThe types of client you work with, ultimately define your business. In more ways than one, clients can set you up for success or doom you and your projects to failure. Every client you take on is like beginning a brand new relationship.
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