Stellar customer service is the difference between keeping clients over the long haul and losing them at the first bump in the road. Use these strategies to keep your customers happy, encourage referrals, and build a business on solid relationships.
For me, balancing my role as a mom and my commitments as a business owner have been the toughest part of becoming a #mompreneur. It took me almost 2 years to figure out a routine that gets my house cleaned, my work done, and my kid happy. To this day I am STILL tweaking, changing,… Read more »
To all the women out there who have taken calls while a little one pulls your hair, who have wiped smoothie off the floor while writing an email, who balance sales and sippy cups, who have dragged themselves out of a nice warm bed before the kids are awake to hustle for a client: I… Read more »
As a mom and a business owner, I rarely have down time. From the moment my son gets up in the morning to the moment I go to bed (usually well after midnight), it feels like every second of my day is packed with something to do. Occasionally, I’ll have a minute when I look… Read more »
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